AI in Business
The Ultimate Manual to Agentforce Connection with Legacy CRM Systems
Agentforce is the world’s leading AI driven automation platform, which easily connects to your existing CRM system
BLOG
Latest Insights & Updates
Stay informed with our latest articles on AI automation and business growth
AI in Business
The Vital Importance Of Using Multi-Channel Communication You Need Not Neglect
In this fast-paced digital world, companies need to be fluent in multi-channel communication in order to keep up with the expectations of their customers.
AI in Business
Will Call Center Agents Be Replaced by AI? Unpacking The Future of Customer Support
AI is revolutionizing the call center by taking over routine chores, such as responding to frequently asked questions, allowing people to deal
AI in Business
Multi-Channel Engagement and Why It Matters
Multi-channel engagement means connecting with customers wherever they prefer — email, SMS, social, apps or chat using a single voice.
AI in Business
Generative AI vs. Traditional AI: What’s the Difference?
Generative A.I. vs. Traditional A.I.: How Do They Compare? Artificial Intelligence isn’t one-size-fits-all. So-called AI modellers typically process data,
AI in Business
From Clicks to Connections: How Marketing Automation Improves Customer Engagement
Marketing automation transforms passive clicks into active customer connections by orchestrating email, SMS, social media, chatbots, and
AI in Business
Marketing Behaviors That Can Benefit from AI
AI is revolutionizing the way we sell by allowing extreme segmentation, data-led analytics and personalized customer journey.
AI in Business
AI-Powered CRM and Automated Call Answering for Businesses
Artificial intelligence is reinventing customer service through the shift from reactive issue-resolution to proactive engagement
